When will I get my order?
Usually, it takes 5-7 days to fulfill an order, after which it is shipped out. The shipping time depends on your location but can be estimated as follows:

• USA: 5-7 business days
• International: 10–20 business days

Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!

My order should be here by now, but I still don’t have it. What should I do?
Before getting in touch with us, please help us out by doing the following:

• If shipping address is correct, stop by your neighbors in case the carrier left the package with one of them.
• If none of the above, please contact us at shop@vanitees.com with your order number.

How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at shop@vanitees.com.

I received a wrong/damaged product, what should I do?
We apologize if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at shop@vanitees.com.